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We will answer any questions you may have about our online sales, rights or partnership service right here.

Frequently Asked Questions

Qualıty Control ?
At Peishang Jewelry, we uphold the highest standards of quality for each piece of jewelry we create. Our meticulous quality control process begins with the careful selection of materials. We exclusively use premium gold and silver, sourced from reputable suppliers to ensure purity and compliance with industry standards. Each piece of jewelry undergoes a rigorous inspection process at multiple stages of its creation. Our skilled artisans, combining traditional craftsmanship with modern techniques, scrutinize every detail, from the precision of the settings to the polish of the finished piece. Furthermore, we employ advanced testing methods to verify the durability and integrity of our jewelry. This includes stress tests to ensure that our products can withstand everyday wear and tear without losing their aesthetic appeal. Our commitment to quality extends beyond the physical product. We provide detailed care instructions with every purchase and offer a customer service helpline to address any post-purchase inquiries or concerns. By integrating these practices, Peishang Jewelry ensures that each piece not only meets but exceeds the expectations of our discerning Customersele.
Materıal Testıng?
At Peishang Jewelry, material testing is integral to our commitment to quality and authenticity. We implement a comprehensive material verification process to ensure that all the gold and silver used in our jewelry meets our high standards. At Peishang Jewelry, material testing is integral to our commitment to quality and authenticity. We implement a comprehensive material verification process to ensure that all the gold and silver used in our jewelry meets our high standards. Regular Audits: We conduct regular audits of our material sources and production processes. These audits help us maintain a transparent supply chain and ensure that our quality benchmarks are consistently met. Through these meticulous testing protocols, Peishang Jewelry guarantees that each piece is crafted with genuine, high-quality materials, providing our Customers with products that are both beautiful and durable.
Factory Audıts?
At Peishang Jewelry, regular factory audits are a cornerstone of our operational integrity and commitment to excellence. We conduct these audits to ensure that our manufacturing processes adhere to the highest standards of quality and ethical practices. we meticulously inspect our manufacturing processes, from initial design to final product. This includes verifying that all jewelry pieces are produced according to our precise specifications and high standards. We ensure that our production processes are sustainable and that we minimize waste and energy consumption. Peishang Jewelry not only maintains its reputation for quality craftsmanship but also fosters a responsible and sustainable production environment. This approach assures our Customers and partners of our dedication to excellence and ethical business practices.
Manufacturing ability?
Our production capabilities are designed to meet both the high-volume demands of our B2B Customers and the meticulous quality required for our products. Here’s an overview of our current production capacity: Current Production Volume: On average, we manufacture between 60,000 to 100,000 pieces per month. This capacity allows us to efficiently handle large orders while maintaining the superior quality that our Customers expect. Maximum Capacity: With our existing workforce and infrastructure, we are well-equipped to handle up to 120,000 to 150,000 pieces per month. This capacity demonstrates our ability to meet increasing demands without compromising on the quality or craftsmanship of our jewelry. We operate with a high degree of flexibility and are prepared to scale up our production capabilities to accommodate growing Customers needs. We are committed to expanding our capacity at a sustainable rate, ensuring that we continue to deliver exceptional products within the required timelines. Peishang Jewelry ensures that we can support our Customers’ growth and adapt to their evolving requirements, all while upholding the integrity and quality that define our brand.
OEM/ODM?
At Peishang Jewelry, we provide tailored solutions through our Original Equipment Manufacturing (OEM/ODM) services to Customers who wish to develop unique designs under their own brand. Minimum Order Quantity: Customers interested in our OEM/ODM services are encouraged to contact us directly. This allows us to provide specific information regarding the minimum order quantities for OEM/ODM designs, which can vary based on the project’s scope and the Customers’s specific needs.
Mold Charges?
Mold expenses for OEM manufacturing depend on the complexity of the designs. Typically, the cost for developing a mold ranges from 50 to 150 USD To support our Customers in developing their exclusive collections, we offer a special incentive: mold development expenses are waived for customers who place an order of 300 pieces or more for a given design following the final approval of the sample. This structured approach ensures that our Customers receive personalized attention and detailed information pertinent to their specific OEM requirements. By facilitating direct communication, we aim to align our manufacturing capabilities closely with our Customers’ expectations and design objectives, ensuring a successful partnership and product outcome.
Materıals Optional？
We specialize in crafting fine jewelry using premium materials to ensure both beauty and durability。 925 Sterling Silver: We utilize high-quality 925 sterling silver, renowned for its luster and durability. This material is an alloy made up of 92.5% silver, with the remainder comprising other metals to enhance its strength and resilience, making it ideal for fine jewelry. Solid Gold： 9k Gold: Contains 37.5% pure gold, mixed with other metals to increase its hardness, suitable for more durable designs. 10k Gold: Made up of 41.7% gold, known for its good balance between purity and strength. 14k Gold: Consists of 58.3% gold, offering excellent wearability with a richer yellow color. 18k Gold: Composed of 75% gold, this material is favored for its higher purity and richer color depth, making it perfect for luxury jewelry pieces. Brass: High-quality brass jewelry is corrosion-resistant and has a bright, gold-like color, whether polished or matte, with a distinct metallic hue. Peishang Jewelry guarantees that every piece is not only beautiful but also a lasting investment
Shıppıng Optıons?
We understand the importance of reliable and efficient delivery services for our business Customers. To accommodate various preferences and requirements, we offer several shipping options: DHL UPS Fedex EMS Aramex,The basic timeframe can be 3-10 days, depending on shipping of course. We also have long-term cooperation with professional multinational logistics companies to ensure the stability of transportation. Customers can choose their preferred courier based on their specific shipping needs, such as speed, budget, or destination requirements. At Peishang Jewelry, we are committed to facilitating a smooth and efficient delivery process, allowing our Customers to receive their orders with confidence and convenience. Keep up with the world trend of modern logistics development for every Customers to provide fast, on-time service
Create CADs ?
Yes, Peishang Jewelry is fully equipped to transform your ideas into precise, detailed CAD (Computer-Aided Design) models. Our team of CAD professionals is proficient in using both Rhino and Matrix, which are among the leading CAD software systems in the jewelry industry. Here’s how we handle the CAD design process: Customers Consultation: Initially, we consult closely with our Customers to understand their vision and requirements. This collaborative approach ensures that the designs we create align perfectly with their expectations. CAD Development: Using Rhino and Matrix, our CAD specialists craft detailed and accurate models. These tools enable us to achieve high levels of precision and flexibility in design, allowing for intricate detailing and complex structures that are essential for fine jewelry. Revision and Approval: Once the initial CAD models are developed, we present them to our Customers for review. We are open to making revisions to ensure the final product meets all specified needs and surpasses expectations. Final Design: After approval, the CAD designs are ready to be used for the manufacturing process, providing a seamless transition from concept to creation. This expertise in CAD design allows Peishang Jewelry to offer customizable and scalable solutions, turning your conceptual ideas into tangible, exquisite jewelry pieces ready for production. This expertise in CAD design allows Peishang Jewelry to offer customizable and scalable solutions, turning your conceptual ideas into tangible, exquisite jewelry pieces ready for production. Review and Feedback: After the initial CAD is created, it is shared with the Customers for feedback. Any necessary adjustments based on the feedback may affect the overall timeline, although minor revisions are usually incorporated quickly.

Who Are You

Are you a factory or a trading company?
We are a factory in Panyu, Guangzhou. You are welcome to visit our factory in person on working days.
How long has your factory been established?
We entered the jewelry industry in 2008. We started as a partner factory and built our own independent factory in 2017.
What is your monthly production capacity?
We can produce roughly 50,000 to 100,000 pieces of jewelry per month.
What is your monthly production capacity?
We can produce roughly 50,000 to 100,000 pieces of jewelry per month.
Do you have European and American customers?
Yes. We have been operating on platforms such as Alibaba International and MIC for many years and have accumulated many customers. You can check our platform pages.
Do you have brand partners?
Yes, but we are bound by confidentiality agreements and cannot disclose them.
Do you have factory videos?
Yes. You can find them on our homepage and on YouTube (click here to view).
Who will manage my project?
We have multiple account managers. You can choose one, or we can assign a suitable manager to you.
How is your English communication?
Our account managers can have real-time calls and face-to-face meetings with you.
Do you have a design team?
Yes. Our design team has more than 10 people.
Do you have a QC team?
Yes. QC is one of our largest teams, covering both semi-finished product QC and finished product QC.
Do you have an R&D team?
Yes. Our in-stock styles are all developed by our own R&D team.
Can you sign an NDA?
Of course. It's essential — your intellectual property is very important.

Can You Make My Product?

What types of jewelry do you make?
We can make almost all normal jewelry styles — for example our regular lines and series products such as evil eye, pearl, gemstone, moissanite, vintage/retro series, Hamsa Hand, Tree of Life, Moon Phase, Star of David, Celestial, Minimalist, floral and nature themes, zodiac signs, universe/popular themes, simple basic commuter styles, letter & custom styles, ethnic bohemian styles, love and romance styles, niche cool dark styles, and metal texture series. We have over 60,000 samples to choose from.
Customization Capability
We offer customization including OEM/ODM, logo laser engraving, custom packaging, custom hang tags, patented designs, exclusive designs, CAD and 3D printing.
How long does sampling take?
It depends on the style. For simple styles, we can produce the drawing within 24 hours and the sample within 7 days.
How long does mold/tooling take?
It depends on the style. For simple styles, we can produce the drawing within 24 hours and the sample within 7 days.
Is the design service free?
The design service is not free, but once your order reaches a certain quantity, the customization fee can be refunded.
How many revisions are allowed?
For simple styles, revisions are unlimited before final confirmation. If the entire design is changed significantly, we will discuss the fee.
Can you develop from a picture?
Yes. Developing from a picture is one of our most professional capabilities.
Can you develop from a physical sample?
Yes. This allows us to reproduce the item with almost 1:1 accuracy.
Can you develop from a sketch?
Yes. This can be produced even faster than developing from a picture.
Can you do rapid development?
Yes. We have a fast-track service.

How Is Your Quality?

Is it genuine 925 silver?
Of course. Our silver can be tested anytime, and we guarantee a purity of 92.5%.
Do you have testing?
Yes. We also regularly run random inspections to make sure our products meet standards. After all, we do production and design, but not raw material production.
Where does the silver come from?
To meet environmental requirements, we source recycled silver and more. We can source the silver according to your requirements.
Is it environmentally friendly?
Of course. We are in Panyu, Guangzhou, China, where environmental requirements must be met, and local environmental authorities also conduct inspections.
Is it Nickel Free? Lead Free? Cadmium Free?
Yes. We can provide free certification as proof.
Plating ?
We can customize the plating to your standards — 9k to 22k gold, rhodium plating and rose gold plating are all available, and the plating thickness can also be customized. All pieces include Anti-Tarnish E-coating.
Gemstones
We can work with any gemstone that is commonly sourced in China. We partner with a large gemstone raw material company. Just tell us your requirements.
QC
We have QC at every stage of production, with every piece inspected. We follow planned QC standard checks to ensure production meets our standards.

How Do We Work Together?

MOQ
The MOQ for silver jewelry is 30 pieces, for copper jewelry it is 50 pieces, and for solid gold jewelry it is 1 piece. We also have a large stock and support one-piece drop shipping. Contact us for our catalog.
Samples
The sample fee is around $30-$50 for regular styles, depending on the design. Samples can be expedited — we have delivered samples in as fast as 5 days. Designs can be revised before CAD confirmation. Sample approval can be done via video or pictures.
Production
For bulk production, it usually takes 20-30 working days after sample confirmation. If you need faster delivery, we offer an expedited service with a dedicated merchandiser following your order one-on-one and reporting progress at every production stage. Depending on your needs, our production system allows us to track every step.
Packaging
We don't produce packaging ourselves, but we have partner packaging factories we buy from year-round, so we can offer relatively competitive prices. Most common jewelry packaging on the market can be custom-made, and we also have ready-made boxes in stock. Please share your requirements — we support Amazon packaging and Shopify packaging.
Shipping & Logistics
We cooperate with multiple logistics companies, including DHL, FedEx, UPS and affordable small-parcel carriers, so we can ship in many ways.
After-Sales Service
If an after-sales issue arises, we first identify whose responsibility it is — the seller, buyer, logistics, or customs — then resolve it. If it's a logistics issue, we will follow up with the carrier. For normal-use fading/discoloration, we offer re-plating service. If it's the seller's fault, we provide remake service. Our complaint process: first organize the issue, then propose a solution, then choose the resolution.

Why Should I Choose You?

Price
We offer tiered pricing. Since silver is expensive, we choose higher-purity silver to guarantee quality. For plating, we use real gold plating and add protective coating and anti-tarnish lacquer. For polishing, we polish multiple times and also do manual polishing, not just machine polishing — ensuring long-term stability. We entered the jewelry industry in 2008 and have run our own factory for 10+ years.
Advantages
We place great emphasis on QC. Our QC team is the largest team in our company. While today's machinery is very advanced, we focus even more on quality assurance, with multi-stage QC service — all for quality. We entered the silver, gold and copper jewelry industry in 2008 and have accumulated years of experience, which helps reduce problems in your order's production.
Brand Support
We support OEM/ODM. Just provide your ideas, pictures and inspiration, and we can develop new products for you. We also offer video shooting and photography services, and can arrange models from Europe and America for photo shoots.
Long-Term Partnership
We can develop series products together, and we can also make exclusive designs. We can sign an NDA. We have many customers who have grown with us — from a single sample order up to $500,000 in annual orders.

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