Every exceptional piece of jewellery begins with exquisite design. We start by listening to your vision, collaboratively sketching and refining the concept through hand-drawn sketches and CAD 3D modelling until your mental blueprint is perfectly realised. This step sets the tone for a unique creation, resulting in a truly bespoke masterpiece of jewellery that is uniquely yours.
Once the design proposal has been finalised, we shall provide a detailed quotation. This document will clearly outline all costs, production lead times for required materials, freight charges, and other relevant details, ensuring no unforeseen circumstances arise throughout the process. You will gain a precise understanding of the specific pricing and specification requirements.
The next step is to issue the production order. With the design proposal and quotation confirmed, we are now ready to bring your vision to life. Everything is now in place, and we are just as eager as you are to see the final product! This process typically takes between 7 and 20 working days.
Upon confirmation that the pricing is acceptable, a 30% deposit is required. This advance payment will secure your order and enable us to proceed with sourcing the finest materials. This commitment brings us one step closer to realising your exquisite design.
Upon receipt of your deposit, we shall issue an order confirmation. This will provide you with peace of mind that everything is progressing smoothly. We will keep you informed and involved at every stage, ensuring complete transparency throughout the process and allowing you to witness the exquisite creation of your jewellery.
At this very moment, production commences. Our artisans, with their masterful craftsmanship and meticulous attention to detail, begin to create exquisite jewellery for you. We select only the finest materials to ensure the highest quality. Each piece embodies an unwavering dedication to detail, undergoing multiple quality control checks to strive for perfection that meets all your expectations.
Upon completion of your jewellery, we shall immediately arrange for its dispatch. Each item is meticulously packaged to ensure it arrives in perfect condition. We carefully orchestrate every stage to provide you with a seamless and worry-free delivery experience.
The remaining 70% balance must be settled prior to dispatch. Once the final payment has been cleared, your jewellery will be arranged for shipment. We ensure the payment process is straightforward and transparent.
The final step is shipping your jewelry to you. We use trusted carriers to ensure your package arrives safely and on time. Once shipped, we provide tracking information so you can follow its journey to your doorstep.Our advanced logistics network enables delivery to countries worldwide within 3 to 7 working days.
At every stage, we remain committed to creating a seamless and delightful experience in jewellery craftsmanship. From the initial design concept to the moment you receive your exquisite piece, we strive to ensure each phase is transparent and comprehensible.